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Craftzing's Michel

CV of Michel

Thysen

Senior Project Manager

[email protected]
+32 (0) 486 301.065

Michel is an experienced Digital Project Manager operating from operations to C-level, focusing on both customer experience and an end 2 end operational team excellence. His broad experience enables him to guide people through tedious processes, optimizing internal teams and project governance models.


Career

2019 — 2020

Brussels Airport Company
Digital project Manager

2018 — 2019

EDF Luminus
Digital Project Manager

2018

Open VLD HQ
PM/PO

2014 — 2017

OZ
PM/PO

2009 — 2013

CM
National Online Manager

2008 — 2009

DG Antwerp
Online Manager

Education

1985 — 1989

- ASO Economical Sciences

1989 — 1990

- Applied Communications

1991 — 1996

- Master in the Audio-Visual Arts, Animationfilm

1997

- Manager in Multi-Media: mgmt. of MM-projects

2005

CM Management Maturity workshops

2010

- Certified Scrum Master

Languages

  • Dutch
  • English
  • French
  • French
  • Italian

Brussels Airport Company

2019 — 2020

  • Corporate Digital Project Manager for 'Enjoy, The Brussels airport experience Programme'
  • Corporate Project Manager Marketing Automation

EDF Luminus

2018 — 2019

  • Pre-Study Online Personalised Customer Journey
  • Project Mgmt. My Luminus 3.0 (Blueprinting)
  • Pre-Study Business Values Google Analytics 360

Open VLD HQ

2018

  • Social Media Strategy and implementation incl. Campaigns
  • Project Lead for new website
  • Budget Control Digital Campaign spendings
  • Creating an operational overview of the various Digital Channels (e.g. Google Adwords) - People Management

OZ

2014 — 2017


  • BU-owner/Program for the Corporate Digital Transformation Program 'Hello World' (in collaboration with MLOZ/M-team). This program was ended end 2017.
  • Working on Digital Transformation Projects (DigitalRoadmap), e.g. CRM Dynamics, Doccle, Business Corresp. Mgmt. Scriptura Engage, eSignature. Including Customer Journeys
  • Bridge between BU (Markting Development) and ICT, coaching several teams.
  • Managing Sitecore CMS platform.
    Introducing Doccle to the organisation/Decision.

CM

2009 — 2013

Responsibilities

  • CM Online Strategy/Online Customer Journey
  • Program Manager/BU owner Project ‘Online Strategy’ + 'New Website'
  • Annual budget (maintenance + development) within ITIL organised IT dept. - BU-owner of Sharepoint Platform
  • Coaching different stakeholders and teams about Digital Transformation


Accomplishments

  • Strategic roadmap
  • Transversal Online alignment (strategic partnerships)
  • Definition of transversal KPI-strategy + Webanalytics (+ Google Analytics)
  • Audit/benchmark CMS systems SDL Tridion vs. Drupal
  • Defining, planning and roll-out of ‘New Website’ (Program)
  • Online Market Research (Insites)
  • Social Media Whitepaper/Initiating Social Media Pilots : sensibilisering en initiatie van Social Media trajecten
  • New Website : BU-driver of the whole project
  • Active participator of the Doccle UX/Marcom team

DG Antwerp

2008 — 2009

  • Head of Digital Dept.
  • Account Director (Mercator, Drum, Nissan, eBay, Belgacom, Carrefour, Rizzla)
  • Follow Up Web Producers
  • Follow Up Forecasts & budgets

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Thysen

Senior Project Manager

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